Help

How can I
help?

Answers to the things readers ask most. If yours isn't here, there's a real person at the bottom of this page.

The basics

How do I add a book?

Library → Add Book, then search by title or author. You can also scan the barcode on the back of a physical book, or use multi-scan to add a whole stack at once. If a book genuinely isn't in the catalogue, add it manually with your own details and cover.

How do I track my progress?

Open the book and update your page, percentage or listening time depending on the format. There's also a reading timer that logs a session for you — start it when you sit down, stop it when you're done, and it records both the time and the pages.

What's the difference between TBR, currently reading and finished?

TBR is everything you intend to read. Currently reading is anything in progress — you can have as many going at once as you like. Finished is your read history and feeds your stats and recommendations. There's also DNF for books you set down on purpose, which is tracked separately so it never drags your stats around.

How do reading streaks work?

Log pages or write a journal entry on a given day and that day counts. The streak calendar lives in the Journal tab. Daily goals are set in minutes, so a short session on a busy day still keeps the streak alive.

Spice, tropes and picks

How does spice rating work?

Open any book and tap the pepper scale, one to five. Your rating stays yours until enough readers have rated the same book, at which point a community average appears. Spice data only ever comes from readers — it's never scraped, guessed or generated, which is why it's trustworthy.

How do I tag tropes, and can I search by them?

Open a book, scroll to tropes, and pick from 46 tags. Then filter your whole library by any of them — that's the point. Want the enemies-to-lovers books you rated four stars or higher with three-plus spice? That's a normal query in LitList.

How do recommendations decide what to show me?

They're built from what you've actually read and rated — your genres, your tropes, your spice preferences, your favourites and your DNFs. Today's Pick gives every reader one fresh pick a day on the free tier. Plus adds unlimited batches with mood, genre, trope and spice filters, plus Mood Match, which pulls a pick from books already sitting on your own shelf.

What are content warnings and where do they come from?

Reader-submitted flags for themes people may want to know about before starting a book. Like spice, they're community data, not automated. You can add them to any book, and choose which ones you want surfaced for yourself.

Where do I see my reading stats?

Three ways in: the teaser on your Home screen, the Reading Stats tile on your profile, or under My Year in Books in the Journal tab. The screen opens on your finished books drawn as a shelf of coloured spines, with charts below for monthly pace, spice spread, top tropes, genres, ratings, formats and moods — filterable by month, year or all time. All free. The only Plus part is Compare Years, which puts any two of your reading years side by side.

How does series tracking find missing books?

When a book belongs to a series, LitList pulls the full series in reading order and shows which entries you own, which you've read and which are missing. If a series looks incomplete or out of order, report it from the series page — those fixes apply for everyone.

Reading together

How do buddy reads work?

You and a friend read the same book at the same time. Progress updates live, notes pin to the exact page where they happened, and you can react to each other's takes as you go. After you've both finished, your reflections unlock for each other. Unlimited on the free tier — social features are never gated.

Why can't I see my friend's note or review?

Spoiler protection. Notes are gated by page — a note left on page 300 stays hidden until you get there. Review text stays hidden for books you haven't finished. Buddy read reflections stay locked until you've both finished. You can loosen some of this in privacy settings, but it's on by default because getting spoiled by your own reading app would be unforgivable.

Who can see my library?

You choose. Library visibility, recommendation visibility, activity feed presence and reading goal visibility are each set separately in privacy settings — public, friends only, or private. Your journal is always private and has no sharing option at all.

How do I add a friend?

Search their username under Friends, or share your own profile link. Friend requests need accepting on both sides before anything becomes visible.

Your books, your data

How do I import my library from another app?

Export a CSV from your current tracker, then in LitList go to Profile → Data & Privacy → Import. There's a full walkthrough on the import page, including how to get the export out of Goodreads on a phone.

How do I export my data?

Profile → Data & Privacy → Export. Choose a full JSON backup — every table you own rows in, nothing quietly left out — or a CSV that imports cleanly into Goodreads and StoryGraph. Free tier, no limits, no paywall, ever.

Is my journal really private?

Yes. Journal entries are private by default, aren't visible to other users, aren't sold, and aren't used to train AI models. There's no setting to share them because there's no sharing feature.

How do I delete my account?

Profile → Data & Privacy → Delete Account, which permanently removes your account and everything attached to it. You can also request it by email — the deletion page has the details. Export your data first if you want a copy, because deletion isn't reversible.

Where is my data stored?

In a managed Postgres database with row-level security, so your rows are only ever readable by you and by whoever you've explicitly shared with. Full details are in the privacy policy, which is written to comply with PIPEDA, Quebec Law 25, GDPR and CCPA/CPRA.

Subscriptions

What do I get for paying?

The extras, not the essentials — unlimited recommendation batches with filters, Mood Match, description search, every stats card template, Year in Review, unlimited challenges and family profiles, and the vibe themes. The plans page has a line-by-line comparison.

How do I cancel?

Through your app store, since that's who bills you. iOS: Settings → your name → Subscriptions. Android: Play Store → profile → Payments and subscriptions. Plus stays active until the end of the period you've already paid for, and your library is completely unaffected.

I paid but Plus isn't showing

Try Profile → Restore purchases first — that re-checks with the store and fixes it most of the time. If it doesn't, email support@litlist.ca with the store receipt and it'll get sorted manually.

How do I redeem a creator code?

Profile → Redeem a code. Creator codes grant Plus for a set number of days with no card and no auto-charge — when it ends you simply drop back to free, with nothing to cancel.

When something's wrong

A book's cover or details are wrong

Open the book and use the cover picker to choose a different edition, or submit a correction. Corrections go to a review queue and, once approved, fix the book for every reader — not just you.

I can't find a book in search

Try the author's name alone, or the ISBN from the back cover. Indie and very new releases sometimes haven't reached the book databases yet — you can add those manually with your own cover and details.

The app is behaving strangely after an update

Fully close the app — swipe it away from your app switcher, don't just background it — and reopen. That clears most oddities after an update. If it persists, post it on the community board with your device and what you were doing, and it'll get looked at.

I never got my confirmation email

Check spam and promotions first — it comes from an @litlist.ca address. There's a resend option on the confirmation screen. Still nothing after that, email support@litlist.ca and it can be confirmed manually.

Something's broken and it's not on this list

Post it on the community board. It's public, so other readers can add "this happens to me too", and you can watch the status change as it gets fixed. Include your device, your OS version, and what you were doing when it happened.

Talk to a person

LitList is one developer, so the person answering is the person who wrote the code. Bugs and ideas are best on the board, where other readers can pile on. Anything about your account or your billing is better by email.